India Tech
Business layer3 essays
Building for India: UPI, IndiaStack, vernacular AI and pricing for scale.
Essays on India Tech
September 20262 essays
12Sep 2026
Account Aggregator drop-offs happen before the OTP
Fintech onboarding flows treat Account Aggregator as an API pipe and wonder why half the users abandon. The real bottleneck is consent UX, phone number mismatch, and brittle fallbacks.
08Sep 2026
Voice is an input mode, not the whole interface
Voice products can lower the cost of expressing a request, but the rest of the workflow still needs visible control. Design for corrections, confirmation and a graceful switch back to text.
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